This Privacy Policy explains how luke91 collects, processes, stores, and protects your personal data. Please read it carefully before registering or using the Platform.
Six core principles that govern how luke91 handles your personal information.
All personal data transmitted to and from the luke91 Platform is encrypted using 256-bit SSL. Stored data is protected by industry-standard security measures and access controls to prevent unauthorised disclosure.
luke91 does not sell, rent, or trade your personal data to third parties for marketing purposes. Data is shared only where strictly necessary for service delivery or as required by applicable law.
You have the right to access, correct, and request deletion of your personal data held by luke91, subject to legal retention obligations. Requests are processed within 30 days of receipt.
We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, and in accordance with applicable legal retention requirements. Data is securely deleted when no longer needed.
Personal data collected by luke91 is used only for the purposes stated in this Policy. We do not repurpose your data for unrelated activities without obtaining your prior consent where required.
In the unlikely event of a data breach that may affect your rights, luke91 will notify affected users promptly and take all reasonable steps to contain and remediate the breach.
This Privacy Policy ("Policy") explains how luke91 ("luke91," "we," "us," or "our") collects, uses, discloses, and safeguards personal information about individuals ("you," "your," or "User") who access or use the luke91 Platform, including the website at luke91.app and the Android application.
By registering an account or using the Platform, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the Platform.
This Policy should be read alongside the luke91 Terms & Conditions and Responsible Gaming Policy, which together govern your use of the Platform.
luke91 acts as the data controller in respect of personal data collected through the Platform. As data controller, luke91 determines the purposes and means of processing your personal information.
For any data-related queries or to exercise your rights under this Policy, you may contact our Data Protection team via the support channels listed in Section 14 of this Policy. We endeavour to respond to all data-related requests within 30 calendar days.
luke91 collects personal data from you in the following categories:
luke91 processes your personal data for the following purposes:
luke91 processes your personal data on the following legal bases:
The luke91 Platform uses cookies and similar tracking technologies to provide a functional, personalised, and secure user experience. The following categories of cookies may be used:
You may control cookie settings through your browser or device settings. Please note that disabling essential cookies may impair your ability to use the Platform.
luke91 does not sell or rent your personal data to third parties. We may share your data with the following categories of third parties only where strictly necessary:
All third-party data processors engaged by luke91 are required to handle your data in accordance with applicable data protection standards and are contractually prohibited from using your data for any purpose other than the specific service they provide to us.
Due to the international nature of our gaming infrastructure, your personal data may be transferred to and processed in countries outside Pakistan. Where such transfers occur, luke91 ensures that appropriate safeguards are in place to protect your data, including contractual protections and data processing agreements that impose equivalent privacy protections to those described in this Policy.
luke91 retains personal data for the following periods, unless a longer retention period is required by applicable law:
Upon expiry of the applicable retention period, data is securely deleted or anonymised in accordance with our internal data disposal procedures.
Subject to applicable law, you have the following rights in relation to your personal data held by luke91:
To exercise any of these rights, please contact our Data Protection team through the support channels listed in Section 14. We will respond to all requests within 30 calendar days. Certain rights may be limited where data retention is required by law.
The luke91 Platform is strictly for individuals aged 18 years and over. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that data has been collected from a minor, we will immediately delete that data and close the associated account. If you have reason to believe that a minor has registered on the Platform, please notify us immediately via our support channels.
luke91 takes the protection of minors very seriously and maintains age verification procedures as part of our responsible gaming framework. For more information, please visit our Responsible Gaming page.
luke91 implements the following technical and organisational security measures to protect your personal data:
Despite these measures, no data transmission or storage system can be guaranteed to be 100% secure. If you believe your account security has been compromised, contact our support team immediately.
luke91 reserves the right to update or amend this Privacy Policy at any time. Where changes are material, we will notify registered users via in-platform notification or to the registered contact details associated with their account. The date at the top of this Policy indicates when it was last updated.
Your continued use of the Platform following notification of any amendments constitutes your acceptance of the updated Policy. We encourage you to review this Policy periodically.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by luke91, please contact us through the following channels:
Our support team is English-speaking and serves players across Pakistan, including Karachi, Lahore, Islamabad, Rawalpindi, and Faisalabad. We will acknowledge all data-related requests within 48 hours and respond in full within 30 calendar days.
Your data is protected. Access your PKR account and enjoy Pakistan's best online casino and sports betting experience.
Sign In to luke91